Shipping & Delivery
Delivery Time
Delivery Time = Processing Time + Shipping Time
Delivery time may vary depending on the destination country/region.
We offer free express delivery for all orders over $109 shipped to the United States.
All international orders will incur a small shipping fee, and the specific amount will be displayed at checkout.
Different products have different processing times. You can check the processing time on the product page.
After placing an order, you can view the order delivery information on the online order status page, and we will also notify you via your registered email.
Delivery Time = Processing Time + Shipping Time
Delivery time may vary depending on the destination country/region.
We offer free express delivery for all orders over $109 shipped to the United States.
All international orders will incur a small shipping fee, and the specific amount will be displayed at checkout.
Different products have different processing times. You can check the processing time on the product page.
After placing an order, you can view the order delivery information on the online order status page, and we will also notify you via your registered email.
We deliver to the following countries or regions (we do not currently provide delivery services to countries or regions not mentioned, please understand):
| Country/Region | Processing Time | Shipping Time | Shipping Fee |
|---|---|---|---|
| United States | 1-5 business days | 7-9 business days | $8.99 |
| Canada | 1-5 business days | 6-10 business days | $20 |
Standard Shipping: The shipping time is 7-15 business days, and remote areas may take up to 20 business days.
Express Shipping: The shipping time is 1-4 business days, and remote areas may take longer.
Express Shipping: The shipping time is 1-4 business days, and remote areas may take longer.
Shipping Fee
Standard Shipping (7-15 business days): $9.99
Free shipping is available for orders over $109.
Standard Shipping (7-15 business days): $9.99
Free shipping is available for orders over $109.
About Delivery
All delivery times are estimated. Luxessent is not responsible for delays caused by unforeseen factors (weather, courier reasons, customer errors, holiday-related delays, etc.) or other unexpected situations.
Once a package has been packed or shipped, we cannot change the delivery address for you. Please ensure the delivery address is correct during checkout. We are not liable for lost packages due to incomplete or inaccurate addresses.
All orders marked as "delivered" by shipping companies are considered delivered. In such cases, Luxessent is not liable for lost packages.
All delivery times are estimated. Luxessent is not responsible for delays caused by unforeseen factors (weather, courier reasons, customer errors, holiday-related delays, etc.) or other unexpected situations.
Once a package has been packed or shipped, we cannot change the delivery address for you. Please ensure the delivery address is correct during checkout. We are not liable for lost packages due to incomplete or inaccurate addresses.
All orders marked as "delivered" by shipping companies are considered delivered. In such cases, Luxessent is not liable for lost packages.
About Taxes
In rare cases, your government may charge customs duties on the order. This fee is not collected by our website, and you will be responsible for it. We apologize for the inconvenience, but we have no control over the customs authorities in your country or any other country.
For more information about customs duties and taxes, please contact your local customs office.
If you have any other questions, please contact our customer service via email at honghong57200@gmail.com.
In rare cases, your government may charge customs duties on the order. This fee is not collected by our website, and you will be responsible for it. We apologize for the inconvenience, but we have no control over the customs authorities in your country or any other country.
For more information about customs duties and taxes, please contact your local customs office.
If you have any other questions, please contact our customer service via email at honghong57200@gmail.com.